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How to cancel and delete orders on AliExpress? How to delete received orders on Aliexpress: instructions and recommendations Deleted orders from aliexpress.

It's easy to delete an order on Aliexpress. Read about this in the article.

Aliexpress is a trading platform that almost every person in every country in the world knows about. Many people buy goods here constantly at low prices. This is profitable and convenient, since you don’t need to go to regular stores and waste time comparing prices and finding the right thing.

  • If you are new to shopping on Aliexpress, you may not yet know how to manage your account so that it is convenient to place new orders.
  • If you are just about to place an order, then you need to read the information on how to do it correctly and quickly. Read about how to register and how to place your first order.
  • You can also register yourself using it.
  • But, if you need to clean up your page on this site and delete all completed orders so that they do not get in the way, then read the article below.

How to delete old, completed orders for Aliexpress on your computer?

Take your time deleting orders that have only recently been completed. After all, you may need to place an order again or simply remember the seller from whom you made the purchase. But, if you need to clean the page in your account in the section with already received orders, then read below how to delete old, completed orders for Aliexpress on your computer. Instructions:

Go to the “My Orders” tab. A page with completed purchases will open in front of you.

How to delete old, completed orders for Aliexpress on your computer?

On this page you can sort orders or find a specific order using the filters at the top of the page.



How to delete old, completed orders on Aliexpress?

When you decide which orders you want to delete, click on the “trash” icon to the right of the general information.



How to delete completed orders on Aliexpress on your computer?

How to delete old orders for Aliexpress on your computer?

If you still decide to delete the order, click on the basket icon, and then in the window that appears, click on “Delete order”.



How to delete old and completed orders for Aliexpress on your computer?

After this, the order will be deleted and a page will open in front of you without it. But it can be found in the “Deleted Orders” tab. From this page you can delete the order permanently or, conversely, restore it. But in order to do any actions with the order, you need to tick it in a small square (circled in the picture).



How to delete all old, completed Aliexpress orders on your computer?

Now you know how to delete orders on Aliexpress. As it turns out, this is very easy to do.



How to delete old, completed orders for Aliexpress in the mobile application?

Many people use the mobile application to make purchases on Aliexpress. You can save money by using the mobile app, as this marketplace offers big discounts for customers who make purchases from their phones.

How to delete old, completed orders for Aliexpress in the mobile application? Some tips:

  • When you have received the item, confirmed receipt and left feedback, the order status will change to “Completed”. You will see this if you log into your Aliexpress account through the mobile application.
  • If you decide to delete completed orders, and you need to do this from your phone, click on the trash can icon.
  • Then confirm your action by clicking on the orange button in the window that opens.
  • The order will be moved to Deleted Orders, from where you can restore it or delete it permanently.

As you can see in the mobile application, the algorithm for deleting completed orders is almost the same as on a computer - everything is simple and convenient.

If you canceled the order or considered it necessary not to pay for the selected product, then its status will be: “Payment awaited.” After several days, if you do not make any payment actions, the order status changes to “Closed”. Now you can delete it.

To delete a canceled order on Aliexpress, click on the cart icon, which is located to the right of the order information.



How to delete a canceled order on Aliexpress?

You can also add your order to your cart again if you plan to pay or receive it in the future. To do this, click “Add again to cart.”



How to quickly delete a canceled order on Aliexpress?

It is worth noting that orders that are canceled or not paid on time have the “Closed” status. Orders that have been received appear on your page with the status “Completed”.



How to delete a canceled order in Aliexpress?



How to delete an order on Aliexpress if it is not paid?

If the order is not paid, it automatically becomes canceled after 3-7 days. The algorithm for deleting a canceled order was described above. Use it if you need to delete an order on Aliexpress that has not been paid. Click on the trash can icon, then confirm deletion. After this, the order will appear in the “Deleted Orders” tab.

On Aliexpress, everything is done for the convenience of customers. Make purchases, make a payment or select a product, delete orders - you will spend just a few seconds on these actions. Enjoy the shopping!

Video: Aliexpress - is it possible to delete an unnecessary order?

Sometimes we can place an order on AliExpress simply without thinking. Because of this, you can waste money on an unnecessary or inappropriate item. But this can be avoided - any order that has not yet been sent can be cancelled. In this article you will learn how to cancel, delete and restore orders on AliExpress.

How to cancel an order on AliExpress before payment?

The easiest way is to cancel your order on AliExpress before payment. We encounter this situation when we order on AliExpress, but for some reason we stop and do not complete the payment. In this case, after some time you can complete the payment or cancel the order.

To cancel an order on AliExpress before payment, go to the “My Orders” section.



Then a small window will appear containing a drop-down list. In it you will need to select the reason for canceling the order on AliExpress and confirm the cancellation by clicking on the button again.


After this, the order on AliExpress will be cancelled. You won't have to do anything else. You can continue shopping, but more carefully and thoughtfully.

How to cancel an order on AliExpress after payment?

Sometimes you may need to cancel an order on AliExpress after payment, but how to do this? It is important to remember here that if the goods have already been sent by the seller, then there is no way to cancel such an order and return the money. But if the goods have not yet been shipped, then you will be able to return the money.

To do this, go to the “My Orders” section, select the order you want to cancel and click on the “Cancel Order” button, as shown below in the picture.


After this, a window with a drop-down list will appear, which will list the reasons for canceling the order. Select the desired item and confirm order cancellation.


Also, some sellers deliberately do not agree to cancel the goods so as not to lose their earned money. This situation is rare and only sellers with a bad reputation do this. To avoid this, you need to carefully select sellers on AliExpress.

If I cancel an order on AliExpress, when will the money be returned?

For example, we canceled an order on AliExpress, when will the money be returned? If the order was canceled after payment and the seller agreed with its cancellation, the money will be credited to your account within 1 to 15 business days.

Money for a canceled order on AliExpress will be returned to the same place where you paid for it. That is, if you paid with WebMoney, then the money will go to your wallet in this system. If you paid with a card, the money will be returned to the same card.

Where can I find remote orders on AliExpress?

To find deleted orders on AliExpress, you must first go to the “My Orders” section. Then, in the left menu, click on the “Deleted orders” link.

After this, you will be taken to a page with all your deleted orders. This page can be “cleaned” by permanently deleting the order on AliExpress, or you can restore a canceled order.


How to restore a canceled order on AliExpress?

You can restore a canceled order on AliExpress on the “Deleted Orders” page. How to get into it, see the previous section. Select the order to be restored and click on the “Restore order” button, as shown below in the picture.


After this, the selected order on AliExpress will be restored and transferred to the list of other non-deleted orders.

How to delete received (completed) orders on AliExpress?

After confirmation of receipt of the goods on AliExpress, the order remains hanging in the list marked “Completed”. This may seem unnecessary to some, because why clutter the section with orders that have already been completed a long time ago, even though they are at the end of the list.

This can be easily corrected and deleted received (completed) orders on AliExpress. To do this, there is a basket icon in the window of each completed order. Click on it.


After this, a small window will appear in which you can confirm the deletion of the completed order on AliExpress by clicking on the “Delete order” button.


By doing this, the completed order will be moved to the section with deleted orders and will no longer be seen. You can go to this section and delete the order completely, if necessary. And if you change your mind, you can restore it. Where the page with deleted orders is located, see above in the article.

As you can see, deleting, canceling and restoring orders on AliExpress is very easy. But it’s still better to avoid this and make purchases after thinking carefully. If you found this article useful, subscribe to updates on our website to be the first to receive new articles with useful information.

I also want to remind you that you can save on every purchase using AliExpress cashback. I recommend a reliable service

When asking a question in a search: “How to delete an order on Aliexpress?”, users may mean completely different things:

  • How to cancel an unpaid order;
  • How to cancel an already paid order;
  • How to remove an item from the cart;
  • How to cancel an order if it has been sent but not received;
  • How to remove a specific order from the general list.

In order to maximally satisfy Aliexpress users with the answer to this question, we will consider in more detail each of the listed options.

How to cancel an unpaid order on Aliexpress?

How to remove a specific order on Aliexpress from the general list?

It is not possible to remove a specific order from the general list. Displaying absolutely all orders is extremely inconvenient, as it makes it difficult to find the order you need. You can solve this problem by using the filter, which is located on the “My Orders” page on the right side. By clicking on the “Filter” button, you can select the order status you are interested in.

You can also select the date for displaying orders by clicking on the calendar icon. Specify the viewing range you are interested in and unnecessary orders will disappear. You can return to previously completed transactions in the same way - manually specify the desired range.

The AliExpress website is one of the largest trading platforms in the world. It is extremely popular; almost everything can be purchased here at minimal prices. Shoes, clothing, electronics and components, accessories and other product categories are presented in a wide range. AliExpress brings together many sellers from all over China; high competition forces them to offer products at low prices and regularly hold promotions and sales.

Another advantage of this site is safe shopping. The buyer pays for the goods immediately, but the funds are not credited to the seller's account until receipt of the parcel is confirmed. A large number of payment systems are available for payment.

AliExpress is equipped with a user-friendly interface that even inexperienced users can understand. All orders are saved in your personal account. Until recently, it was impossible to remove them. This is not very convenient if you have a large number of purchases. In the new version of the site you can remove unnecessary information. However, many users save their entire purchase history in order to be able to see the name of the seller whose product they liked. To quickly search through a long history, you can sort by date or order number.

Instructions for deleting orders

You need to log into “My AliExpress” and then select the “My Orders” menu item. Next, select the line you want to delete and click on the trash can icon.

After this, you need to confirm moving the order to “Deleted”.

Now all the information is in “Deleted Orders”. As with a regular Recycle Bin, you can restore your data or permanently delete it.

As you can see, there are no difficulties with deleting unnecessary orders, everything is extremely simple. But it is necessary to take into account that only completed orders can be deleted in this way. Canceling a paid order that has not yet been completed is a completely different procedure. This can only be done with the consent of the seller, provided that the parcel has not yet been sent.

Sunday, February 14, 2016 17:28 + to quote book

By the way, Qiwi is a very interesting solution for those who do not have a credit card or are afraid to pay with one on the Internet. The order status has been “processing funds” for a long time. Well, dear readers of hvastik.com, happy shopping on Aliexpress. In my case, this is a Samsung 3100. To do this, go to the order in your Aliexpress personal account and click on the Request to Extend Delivery Date link and write to the seller: Look - let's sort the offers first. As well as payment systems QIWI, Webmoney and Yandex Money. We get to a window where you can once again check all the details of the order and proceed directly to payment. After all fields are filled in, including the captcha field, click the Create My Account button. If the seller rejects your dispute, but you are confident that you are right and the quality of the evidence, then you can involve the Aliexpress administration in participating in the dispute. As you can see there are many offers. VISA, Mastercard and Maestro credit cards are relevant for Russia. By the way, I strongly do not recommend paying with a credit card. Which one to choose for purchase on Aliexpress.

But I will pay with a regular Alfa Bank VISA debit card. I'm a boy and pink doesn't suit me. Together we will go through all the stages, from registration to unpacking the parcel. If a product purchased on Aliexpress turns out to be damaged when opened, not what you ordered, you can write to the seller or open a dispute for a refund. Or you can postpone payment, for example, to make another order, wait for the seller’s response, or just think it over again. In the product description there is a Feedback link, these are just reviews. All dispute discussions must be conducted with the seller in the dispute interface. In terms of price/quality ratio. You will be taken to a form where you need to fill out all the fields. This means that the seller really sent our parcel. This is a normal situation, there is no need to worry. Aliexpress may not immediately credit your payment. Be careful. You can ask the seller a question before paying.

If the seller ignores your requests, feel free to open a dispute. Do not agree to a refund via PayPal, payment directly to your credit card, etc. This can be important if the track is not tracked. What to do if the seller has different colors, but there is no such form for choosing a color. In fact, the next day I received a notification that the order was processed and shipped and a tracking number was issued to track the parcel. Get yourself a special DEBIT card for online payments. After you have added an item to your cart but have not paid yet, you can bargain with the seller or ask for some kind of bonus. Purchases made on Aliexpress with free delivery come to us via Russian Post. There are quite a few wholesale Chinese manufacturers on Aliexpress, but I only need 1 case, not a pack. They are all collected. Click the Play Now button and proceed to payment. Here are some advantages of using an account for purchases on Aliexpress: Then it takes a long time before it gets to Russia and starts being tracked on Russian parcel tracking sites. There are nuances here.