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How to open the door of the washing machine, if it is locked. Reasons for jamming the door of the washing machine and methods for eliminating them

Appliances   can fail at any time, and usually this happens when you least expect it. Moreover, this can happen regardless of how much money you gave for your purchase or which brand is displayed on your equipment. No one is safe from force majeure circumstances, so you should always be prepared for such troubles.

One of the most common situations - the washing process is completed, and the door washing machine   does not open. In such circumstances, you can’t do rash hasty actions - they will become your biggest enemy. In no case can you pull the door as hard as if your life depends on it - lack of patience can cause even greater problems and costs. Physical strength will not help here, you will need to establish the cause of the problem, and only then take up its elimination.

To start, it's worth exploring the list possible reasonson which the door of the washing machine does not open:

  • A problem with the sunroof lock device (UBL);
  • Water is not pumped from the drum of the washing machine;
  • The door does not open due to the features of the machine;
  • Failure of the UBL intelligent module;
  • Handle breakage washing machine.

Each of these cases requires a special approach, since the hatch closes due to various factors. It is worth noting that far from every malfunction you can fix on your own - it is quite possible you will have to ask the help of specialists.

Problem with sunroof lock device (UBL)

Problems of this kind can be different, it all depends on the brand of the washing machine. If the breakdown is minor, you can completely fix it yourself. The first memo in this situation is to always keep ready the instructions for your technique. In most cases, it describes in detail what to do if the machine door closes and does not respond to the signals of the intelligent module.

You can unlock the door manually using a special cable. To get to it, you will need to remove the drain filter cover. The emergency unlock cable is usually painted bright orange, so finding it is easy. You just need to pull it, and the hatch should open.

But not every washing machine provides for the presence of such a cable. If there is no cable, you will need to get to the UBL lock and disconnect it manually. To do this, you need to remove the top cover and slightly tilt the machine body back - then the drum will move slightly and allow access to the latch. Get to the latch, turn it off, and you're done.

The easiest and most common way to solve the problem is to disconnect the washing machine from the network. Sometimes the door of the machine closes due to interruptions in the signal. By de-energizing it, you can open the door (in some cases).


How to replace UBL with your own hands

If you are confident enough in your skills, you can completely replace the lock device. To do this, you will need:

  • Remove the locking rim, thus freeing the right segment of the door cuff;
  • UBL is fixed by two self-tapping screws. You will need to unscrew them, and then you can safely remove the device;
  • Following the above instructions, commit to a new UBL.

An important point - when you disconnect the device from the wires, do not forget in which order they were. After installing the device, turn on the washing mode and test the machine.

Water is not pumped from the drum of the washing machine

A serious enough problem. Such a breakdown may occur for the following reasons:

  • If the pump fails;
  • If clogging occurs in the drain;
  • If the control module is faulty;
  • If the water sensor fails.

Do not try to solve these problems yourself, otherwise you will only aggravate the situation. It is better to enlist the help of specialists.


The door does not open due to the nature of the machine

Everything is simple here - not all washing machines remove the lock immediately after washing. Usually they withstand a timeout of 1-5 minutes. It often happens that an impatient owner begins to frantically try to open the hatch, and becomes the culprit of a real breakdown. Read the instructions, and then you will be ready for anything.

UBL Intelligent Module Failure

It is possible that the lock itself is operational, but the program simply does not give him a signal to open the hatch. In this case, it is necessary to reflash the intelligent module, and only a trained specialist should do this. Contact the service, and the problem will be resolved as soon as possible.

Handle breakage

This failure can occur as a result of wear of spare parts, or as a result of excessive enthusiasm of the owner of the washing machine, who tried to manually open the locked door. For repair, you need to follow this scheme:

  • Remove the door from the hinges;
  • Remove the screws connecting the two rims of the cover, and then carefully disassemble the door;
  • The handle mechanism is located on one of the rims. You must make sure that the latch is working. The lock device is quite simple, so there should be no problems. Understanding the features of this pen, you quickly fix the breakdown.
  • The last step is to assemble the door in the reverse order and check how it closes.

This release lists all the possible reasons why the washing machine does not open. But do not forget that each case is unique, and it is not always possible to cope without outside help.

Video: an easy way to open the door of a washing machine

The programmed washing process in a modern washing machine involves locking the door hatch. The lock will be released after the end of the selected wash cycle or mode. If the unlocking does not occur, then the question arises, why the washing machine does not open? No deliberate action should be taken.

Possible reasons for blocking

The simplest cause of the malfunction may be an elementary failure of the door handle. A special latch in the form of a hook is built into the machine door, which can be skewed. The cause of the skew may be the loss of a metal rod holding the tongue or the wear of the plastic parts of the locking mechanism.

Another common cause of blocking may be a malfunction of the electric lock. A thermocouple on a bimetallic plate having a certain number of contacts is included in the device of this element of the machine. After turning on the “Start” button, voltage is applied to the thermocouple and the heating process takes place.

As a result of plate bending, the corresponding contacts are closed by means of a special rod and the door is blocked. Throughout the washing cycle, the voltage is not removed and the latch does not work. The end of the washing will correspond to stress relief and cooling of the thermocouple. The plate will return to its original state and the door will be unlocked.

In the machine, the drain mechanism may become clogged and water will remain in the tank. Special sensors that monitor the water level in the tank will react accordingly. They will not allow the door to unlock to prevent water from draining through the door. This type of malfunction cannot be repaired independently. A pump or filter may need to be replaced. If the cause is a drain hose, then this cause can be eliminated on your own by purchasing a new hose and replacing it.

The most serious reason for locking the door may be the failure of the control module for all programs embedded in a particular model. An unlock signal does not come from the electronic module to the lock mechanism. If the machine has an electromechanical programmer, then it may be necessary to reset it. Electronic filling of the machine will require a professional approach of a specialist or sending the machine to our service center.

Not sure why the washing machine doesn't open?

Some ways to eliminate the possible causes of the door blocking will help to cope with the situation. A competent correction without the application of unnecessary efforts will save you from unnecessary material costs.

If the door handle breaks, which is determined by the ease of its movement, a replacement will be required. To replace the handle, you must open the hatch. On the different models   This can be done in various ways. Some have an emergency cable.

In other models, you will have to get to the lock lock (locking tab) through the removed side surfaces or from below with the machine tilted. When replacing a pen, remember or record the sequence of actions.

In many cases, it is possible to independently return the technique to workability:

    Typically, the door lock is released after 1-3 minutes. after the signal to end the program. If the filter or drain hose is clogged, water drains with difficulty - the automation works with a delay of 5–7 minutes, after which the lock may open.

    The “Child Protection” option is accidentally activated - it turns on and off by simultaneously pressing two buttons. For each model of cars their combination is indicated in the instructions.

    Temporary failure of the control module due to power surges, short-term power outages, cold water - after washing, the electronics “forgets” to send a signal to open the lock to the UBL (hatch lock device). If you disconnect the machine from the network for 25-30 minutes, the settings can be reset and after turning on the automatics will work.

    You can try to open the door by restarting the washing program - before starting, the settings are reset and the machine opens. It is important not to miss the moment of unlocking the lock and interrupt the program.

    If the machine has not been washed for a long time, the reason may be commonplace - the rubber seal is firmly stuck to the door glass. The rubber must be carefully disconnected with a sharp knife.

    Damage to the handle. For this case, there is a backup option - a special cable located next to the drain plug - you need to pull it to open the lock. If there is no cable in the kit, you will have to act with pliers.

SOS! The washing machine door does not open and the tank is full of water

When the door does not open, and the tank is filled with water, you can drain it by running the "Drain without spin" mode. If this does not work, you need to open the bottom cover, remove the drain plug hose, drain the remaining water and try to open the hatch with the emergency release cable.

In units not equipped with an emergency drain hose, water can be drained into the containers at hand through the filter on the lower right of the machine. After which the door will open or you have to force open the locked hatch by removing the top panel.

The washing is over, and the door is jammed! This sometimes happens regardless of what brand the unit is and how much it costs. The main thing is not to put physical strength in a hurry, because in this way you can only aggravate the situation!

If the washing machine door does not open after washing, there may be the following reasons:

  • sunroof locking device (UBL) is out of order;
  • there is water left in the drum;
  • the handle has broken, etc.

Before all subsequent actions - disconnect the machine from the power supply!

Breakdown Not necessary!

The door of the Lg washing machine does not open - this is not always a problem. Some models of washing machines remove the lock from the door only after a few minutes (1-5). Do not rush right after the signal about the end of washing to pull the hatch, it may just be too early. Read the instructions from the manufacturer!

For some models, it is enough to simply disconnect the machine from the power supply so that the door can be opened.

Sometimes you need to wait about half an hour, and the lock will be removed. In this case, the reason is a failure in the board, the signal does not reach the mechanism in time.

The Bosch washing machine does not open the door, for the same reasons as the units of other companies.

UBL did not work

The instruction may help! Usually, an algorithm is described in it, how to act in case you cannot open the door. Some manufacturers have foreseen such a situation and in this case they recommend using a special emergency cable. It is located under the cover of the drain filter. The cable is bright orange and you need to pull to open the hatch.

If such a device is not provided, the latch can be disabled in another way: remove the top cover of the machine, tilt its body a little back, so that the drum moves slightly. In this position, you can reach with the hand to the latch and push it to the side.

Only experienced "users" can independently replace the locking device with a new one. You will need to remove the locking rim first, then the right side of the cuff. Unscrew the screws that secure the UBL. Remove device. (The sequence of actions is better to record or photograph, so as not to get confused later during installation). In its place, fix a new one. You can purchase it at a service center or online store. Reassemble everything in reverse order.

Is there water in the drum? The door will not open to avoid a flood!

If the hatch does not open and there is water in the drum, you will have to contact a service center. The reasons may be:

  • failed pump;
  • blockage in the sink;
  • breakdown of the control module;
  • water sensor breakdown.

Only a qualified specialist can correctly diagnose and correct the situation. Call RemonTekhnik!

The handle broke


It needs to be replaced. To do this, it is better to remove the door from the hinges, unscrew the screws that connect the plastic rims. Replace the broken handle with a new one and assemble everything in reverse order.

It happens that the washing process was stopped by the lack of electricity, when it appears - is unknown. Underwear from the drum must be removed, and the door is locked. It will not work to open it while there is water in the machine. Water can be drained through a filter (located in the lower right of the machine). Be prepared for large volumes of water (up to 15 liters), buckets or basins should be at hand! When there is no water in the tank, the door will open by itself or with your help.


You can try to open it with a “trick”: to restart the wash. Before starting the process, the electronics checks whether the hatch is closed, and for this it first unlocks and then immediately blocks again. You need to have time to catch the moment of unlocking and stop the program.

If it is not possible to open the locked door on your own, so as not to worsen the situation, it is better to contact the RemonTekhnik service center. Call and tell about the problem! Perhaps an experienced specialist will understand from your words why the door of the washing machine does not open, give the necessary recommendation and the situation will be resolved. Or drive up at a time convenient for you, open the door, eliminate the cause. The cost of services is moderate, while the parts will be replaced with the original ones, they will definitely give a guarantee for repairs. Take care of yourself and your equipment - turn to specialists!

Video on how to repair a washing machine if the door does not open

Prices for the repair of washing machines

   The cost of repairing a washing machine
Breakdown Description Cost
Diagnostics free (for refusal to repair 500 rubles)
Departure from the MKAD 40 rub / km
Filter change 1200-2500 rub
Brush replacement 1200-1800 rub
Engine repair 1/4 of the value of the new-1/2 of the value of the new
Belt replacement 1200-1800 rub
Replacing the drain hose 1200-2100 rub
Replacing the drain pump (pump) 1200-2100 rub
Electronics Repair
Shock Absorber Replacement 1800-4000 rub
Seal replacement (cuffs) 1800-3000 rub
Replacing bearings with stuffing box 3000-5000 rub
Replacing the electronic module 1800-3000 rub
Replacing the heater 1800-2500 rub
UBL replacement 1200-1800 rub
Hinge replacement 1200-2500 rub
Extraction of foreign objects 1800-3500 rub
Replacing aquastop (hydrostop) 1200-1800 rub
Sealing the nozzles 600-2500 rub
Cleaning the drain pump 1200-1800 rub
Valve replacement 1200-1800 rub
Button Replacement 1200-1800 rub
Replacing the surge protector 1200-1800 rub
Capacitor Replacement 1200-1800 rub
Handle replacement 1200-1800 rub
Display unit replacement 1200-2500 rub
Repair of the electronic unit 1/4 of the cost of the new board; 1/2 of the cost of the new
Opening the door 1800-2500 rub
Firmware for electronic unit 2500-4500 rub
Front Panel Replacement 1800-2500 rub
Lamp replacement 1200-1800 rub
Dispenser Repair 1200-2500 rub
Drum Pulley Replacement 1800-2500 rub
Timer replacement 1200-2500 rub
Replacing suspension springs 1200-2500 rub
Water Level Sensor Replacement 1200-1800 rub
Thermostat Replacement 1200-1800 rub
Glass replacement 1200-2500 rub
Support replacement 1200-1800 rub
Crossover Replacement 2500-4000 rub
Stuffing box replacement together with bearings
Replacing Tank Flanges 2500-4500 rub
Tank cap repair 1800-3000 rub
Replacing the tank, drum 2500-4000 rub
Counterbalance Installation 1200-3000 rub

With the advent of the washing machine, a person quickly and easily solves household issues. However, it happens that a sudden breakage overshadows the joy of use. Do not panic and clutch at the tools if the door does not open after washing in order to quickly release the locked things. In the event of frequent such malfunctions in the device, it is worthwhile to find out whether it is a breakdown or just a “one-time” trouble. To open the hatch of the machine is quite possible on its own.

Reasons for blocking the hatch of the washing machine

No one is safe from breakdowns - both new and expensive and used cars fail. “Errors” in the operation of washing machines are very different:

  • does not drain water;
  • does not spin the drum;
  • does not heat water;
  • the car "does not see" the hatch;
  • the door does not open after washing.

The last point is the most common reason for contacting the service. Is this really a serious problem and you need to immediately call the wizard?

The hatch does not open immediately after washing for several reasons:

  • natural causes (features of the model of the machine itself);
  • lack of electricity;
  • the water in the drum has not completely merged or has not merged at all;
  • lack of contact or malfunction of the sunroof lock device;
  • broken or missing handle on the door.

It is quite possible to unlock the hatch of the washing machine yourself

Find out the reason for blocking yourself

Immediately after washing, the door may not open for natural reasons. Almost all models of modern washing machines are equipped with a sunroof lock device (hereinafter - UBL).   Locking the machine door during washing will not allow you to open it until the end of the program. This is especially true if the family has small children. The sunroof lock ends after the washing program ends, while the machine spends some time on diagnostics. If everything is in order, the hatch will be unlocked.

Of course, if you pull the door of the car the next second after washing, it will most likely be locked. The solution is simple - after a full wash cycle you need to wait about three minutes. On some machine models, an unlock timeout of 5 minutes is required.

The first thing to do when installing the machine is to read the instructions. It accurately indicates the waiting time for unlocking the hatch and much more important and useful information.

Power problems can also lead to malfunctions. They can turn off the light exactly at the moment when the washing cycle is in progress. It is possible that there was a power surge on the line, which would also lead to a halt in the operation of the machine.   The door, of course, will also be closed. You just need to wait for the "light to turn on" and, if your machine does not provide for the continuation of the interrupted program, select some simple mode of operation - drain (when there is water in the drum at the time of shutdown) or spin. Having executed the program, the machine will turn off and you can open it.


During washing in the washing machine, the power supply may be cut off.

When to call the wizard

If the breakdown cannot be diagnosed or eliminated independently, the help of the wizard will be required:

  1. Perhaps the car locks the door because there is water left in the drum after washing.   Look through the glass door - is the water level visible? If so, then the breakdown is obvious. However, because of the clothes, the water level may not be visible: but the machine knows for sure that there is water.
  2. When the electronics of the machine break down, the icon on the display lights up to indicate the presence of water in the drum, but in fact there will be no water. To fix the problem, you will need to replace the water level sensor.
  3. If the door handle is broken - the machine will not give you the linen, although you can open the hatch yourself. Be sure to replace the handle with a new one before the next wash.
  4. When there is a malfunction or wear UBL. Unfortunately, this part cannot be repaired - a replacement is required. For self-diagnosis of UBL must be removed.   In almost all front-loading machines (when the door is on the side), it is located on the right side of the door.
  5. It is more difficult if the malfunction lies in the intellectual failure of the device. In this case, the machine simply does not receive a signal from UBL.


Every automatic washing machine has a hatch lock

Video: how to remove UBL on a washing machine (using Beko as an example)

Features of the hatch lock conditions for different manufacturers of washing machines

Each brand of household appliances, one way or another, has some distinctive features in the design.


Automatic washing machines themselves diagnose faults and report them to the user

The inscription door on the display of the machine eloquently indicates any problems with the door. The error options for devices of different brands differ. Let us analyze them with examples of common manufacturing companies.

Indesit washing machines

According to user reviews, this is one of the most breaking cars. Among other things, they have a weak door lock mechanism. The hook holding axle may pop out and the hatch will not be locked. As a result, the error code door is displayed.

If the door code appears in the middle of the wash cycle, you will need to first drain the water from the drum.

Before any operations with the machine (if there is water left in the drum), just in case, stock up with containers of different sizes and dry rags.

What do we have to do:

  1. Turn off the power to the machine.
  2. Unscrew the filter (at the bottom of the housing) and replace the container. At the same time clean the filter, it is never superfluous.
  3. Unscrew the fasteners and carefully remove the hatch.
  4. Insert the axis holding the hook into place in the groove (pictured).
  5. Gather all the details together.


IN washing machines   Indesit axis flying out of the groove often makes it impossible to unlock the hatch

The hook holding axis is correctly fixed, but the door still doesn’t close? Check the operation of the UBL.

Samsung washing machines, Atlas

The Samsung and Atlas brands are similar in problems and troubleshooting.

Indication of the door error code is also common for Samsung machines. In addition to this error code, blocking problems are indicated by the codes ED, DE1, DE2, DE. These codes may appear during washing and, most likely, at the end of the program you cannot normally open the door. But do not rush to disassemble the machine in the cogs immediately after washing - perhaps the machine itself will “sag” within 10-15 minutes.

Most other ways to solve problems with locking the hatch lie again in the UBL.   In addition to the problem with the device itself, the loop holding the hatch can be deformed. This occurs more often from loads (for example, the door is pulled strongly) and it is solved simply - the loop needs to be replaced.

It is more difficult if the door is locked and the door error code flashes on the display. With such a problem, you should immediately contact the master.

Video: Samsung machine errors that could lead to blocking the sunroof

Indesit, Samsung and Atlant are the most specific in self-diagnosis. Cars of other popular brands - Ariston, Candy, Siemens and others can be unlocked by the methods described below.

What to do if after washing the washing machine does not open

There are several ways to open the locked door of the washing machine yourself. There are practically no differences between the methods of unlocking cars with vertical and front-loading.

The easiest way to unlock

The easiest way to remove the block is to turn off the power to the machine. Removing the plug from the outlet, you can open the door and get the "released" things. Some models of cars after de-energizing will delay unlocking for 5 minutes.


Elementary disconnection of the washing machine from the mains will unlock the hatch

The start button can also help with the door block.   Knowing the capabilities of this button is useful if you urgently need to stop washing. For example, if you remember that you left a mobile phone or a credit card in the pocket of an erasable jacket.

  1. Click "Start" once. If you hold this button, the program will turn off.
  2. Wait for the hatch to unlock and remove items.

Unlocking when the door handle breaks

If the hatch handle is broken, you can open the door with a cord.

  1. Take a piece of cord or thin rope (no more than 0.5 cm). The required length of the rope is a little more (20–25 centimeters) of the circumference of the hatch of the machine.
  2. Carefully thread the rope into the gap between the body and the door. A flexible spatula or a flat screwdriver will help you with this (just don’t scratch the car) or just by hand.
  3. Pull lightly on the loose ends of the rope and the lock will open.

Video: how to open a locked hatch with a rope yourself

Emergency method

In most washing machines in the bottom panel there is an emergency door opening cable - bright, often orange. You need to pull the cable and the car will open. If this is a frontal car and there is water in the drum - do not forget to substitute the container.

Video: forced emergency door opening

Collapsible door block removal method

Having removed the top panel, you can easily get to the lock of the device and open it. Do not forget to unplug the machine before draining and drain the water!

  1. Use a screwdriver to remove the bolts on the rear of the machine.
  2. Carefully slide the cover toward you and remove it.
  3. Reach for the lock (it is located on the side of the drum) and use a screwdriver to release the latch. The door will open.


Reaching the lock by removing the top cover of the machine is a universal method

What you should not do

  • In circulation with household appliances   no physical force is required. Fiercely pulling the door on the handle, you can break it, but you will not open the hatch.
  • Turn on / off the plug of the machine in the network many times. If one does not work, then select another unlock method.
  • It’s not for nothing that the inscription sometimes appears in the commercials: “Do not repeat! Made by professionals. ” If you are not confident in your abilities, do not suffer and immediately call the master.
  • The main thing - do not neglect safety measures. An electrical appliance with water that is not disconnected from the mains is very dangerous!

Video: how to open a washing machine

The failure of the washing machine is always inappropriate. Most often, the service is contacted due to the blocking of the hatch, which can occur for absolutely natural reasons. Even if the car doesn’t “junk” constantly, but from time to time, it is better to call the master. Carefully read the instructions for the washing machine, it is possible that the breakdown arose as a result of non-compliance with the operation of the machine model. Remember that in most cases, locking the hatch is the concern of the manufacturers about your safety.